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Tourism & Sport

SkiResort

Snow White and the largest ski resort in our country.

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The virtual assistant named "Sněženka" (Snow White), created in cooperation with SkiResort ČERNÁ HORA – PEC, is available to visitors 24/7. She provides quick and clear information that guests would otherwise have to search for or call the infoline to get. Users can find out which lifts are running, current snow conditions, the best ski pass options – including family packages. In summer, she covers activities for cyclists, hikers, and families. The system connects directly to the resort's API, so all information is always real-time and reliably accurate.

Technical Information

System

Resort internal API integration (lift operations, snow conditions, real-time)

Languages

Czech

Key Features

Lifts, ski passes, snow conditions, summer activities

SkiResort
GM Media

What the voicebot handles

01

Live ski lift and cable car status

02

Real-time snow condition updates

03

Family ski pass and discount info

04

Equipment rental options

05

Season pass booking and night skiing

06

Rental shop and restaurant hours

07

Summer activities: biking, hiking, tours

08

Connected to live resort API

"Thanks to the GMM platform, Sněženka is connected to our system and has access to all current information. She saves our staff significant time and improves visitor comfort."

SkiResort ManagerSkiResort Černá Hora – Pec

GM Media

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