Every callis an opportunity
Don't let it ring unanswered. Intelligent voice assistant available to guests 24 hours a day, 7 days a week.
Listen to call samples
Real recordings of how the voicebot communicates with guests.
Keybox access code
Guest needs the code for the key lockbox.
Reservation for two
Customer wants to book a room for two guests.
Restaurant and parking inquiry
Information about dining and parking at the hotel.
Forgotten jacket in lobby
Assistance finding a forgotten item.
Lobee · lobee.czOur hotel voicebot is called Lobee
Lobee is our voice AI receptionist for hotels — it answers hotel calls 24/7, guides guests through arrival, handles routine questions and leaves the reception time for what requires a personal touch. It runs on the same platform we deploy for you.
- ✓Answers several calls at once — no busy line
- ✓Speaks with guests in 11 languages
- ✓Integrates with Previo, Keyguru and other hotel systems
Call and try it
Test our hotel voicebot right now. Call the demo number and see for yourself.
Demo number
+420 910 118 582The number is active – the AI assistant answers immediately.
Sample conversation
- ›Hello, I left my wallet in the room – how do I get it back?
- ›Is there parking at the hotel?
- ›Can you recommend a restaurant near the hotel?
Modern solution for every type of accommodation
Our voicebot is not just an auto-responder, but a comprehensive ready-made solution that immediately adapts to your operations. Whether you run a large hotel with a 24/7 front desk, a smaller guesthouse, or a fully automated apartment building, the voicebot ensures guests always get through.
Intelligent backup
Nonstop reception
The voicebot takes over calls at the moment the receptionist is too busy to answer (e.g. after 3 rings). Staff can fully focus on guests in the lobby while routine parking and directions queries are handled automatically. It also reminds guests about online check-in, speeding up the afternoon rush.
Peaceful nights
Daily operations
No more forwarding night calls to managers' phones. The voicebot handles everything important overnight, manages check-in admin, and only alerts staff in emergencies. Every morning you receive an email report with a summary of handled requests.
Digital receptionist
Unmanned operations
The voicebot acts as the main 24/7 contact point. It navigates guests to the hotel, explains key access, and guides them through the check-in process. Thanks to the focus on online check-in, guest arrivals run smoothly even without staff present.
Professional service on every call
The voicebot communicates naturally in 7 world languages (including Czech, German, and English) and covers work that would otherwise require more multilingual staff.
Instant answers to routine questions
Guests immediately get information about parking, wellness, or the restaurant without burdening reception.
Smooth arrival process
The bot actively navigates guests to the hotel and clearly guides them through the check-in process.
Intelligent call routing
The voicebot can transfer calls to reception at any time or only in emergencies. If no one is available, it notifies staff by email.
Integration and data handling
The AI assistant can access customer information during the call and communicate directly with internal company systems.
Increased revenue from add-on services
Automatic handling of room service requests, wake-up calls, or other special guest needs.
Real-time inquiry capture
The voicebot records a guest's interest in accommodation or room rental and forwards the details to reception by email for prompt follow-up.
How the voicebot works
Guest calls reception
The voicebot answers immediately – at any time of day or night.
Understands the question
AI recognizes the guest's intent – check-in, parking, breakfast, and hundreds of other topics.
Responds or transfers
Provides an accurate answer, or transfers to staff for more complex requests.
Integrates with systems
Connected to your booking system and KeyGuru – if a guest does not have their key box code, the voicebot provides it instantly.
Why a hotel voicebot?
Uninterrupted availability
Average response time
Calls handled automatically
Minutes of waiting for guests
Everything clearly in one place.
Your own admin portal gives you a complete overview of what's happening at reception. Call recordings, occupancy statistics, staff tickets, and all voicebot settings – everything in one place, available immediately.
Full integration with your hotel reception and operations.
For automation to be truly effective, the voicebot works directly with your existing systems. Data is transferred in real time, eliminating manual re-entry and the risk of errors.
The voicebot instantly identifies the calling guest and has full access to their reservation. It can automatically contact guests who haven't completed online check-in yet, and create reservations directly in Previo.
The ideal solution for unmanned operations. The voicebot guides guests to self-service key boxes and clearly explains how to pick up their keys – no staff assistance needed, any time of day or night.
What the voicebot handles
Frequent guest questions
Check-in, check-out, parking, Wi-Fi, breakfast, opening hours – all handled automatically.
Online check-in
Guides guests through the entire online check-in process and answers all questions.
Key box access codes
If a guest does not have the key box code, the voicebot retrieves and provides it instantly via KeyGuru integration.
Reservation inquiries
Information about room availability, pricing, and booking terms.
Staff transfer
More complex requests are automatically redirected to the right department or person.
Multilingual support
Communicates with guests in Czech, English, and other languages.
Why choose our solution?
We're not custom developers who will spend months building your system. We offer a ready-made, battle-tested product that is ready for immediate deployment in your operations.
I want the voicebot deployed immediately.Fast deployment without complex implementation
Complete transparency in the admin panel
Ticketing system for every important request
Higher direct revenue thanks to 24/7 availability
Modern AI fully integrated with Previo and Keyguru
Interested in a voicebot for your hotel?
We'd be happy to prepare an individual demo and show you how the voicebot works in your specific operations.