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Logistics

Shipify

Delivering a fridge or washing machine? Shipify is already on the way.

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Shipify focuses on reliable delivery of white goods for leading e-shops, where speed, accuracy, and quality customer service are critical. With 30 years in the market and tens of millions of appliances delivered, Shipify uses GMMedia's voice assistant to give customers always up-to-date information about their shipments. The system runs 24/7, connects to the company's API and driver data, and automatically handles delivery changes or complaints – no waiting for an operator required.

Technical Information

System

Internal API integration (shipments, operating hours, driver data)

Languages

Czech

Key Features

Delivery time, complaints, shipment location, rebooking

Shipify
GM Media

What the voicebot handles

01

Precise delivery date and time information

02

Rebooking of delivery slots without hassle

03

Real-time complaint processing

04

Live shipment location tracking

05

Connection to driver live data

06

Appliance carry-in, installation and removal

07

Last-mile B2C delivery communication

08

24/7 non-stop operation

GM Media

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We'll help you design and launch your own custom voice assistant.

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