Hotel Melantrich Prague
Reception automation in central Prague with third-party system integration.
Contact GMMediaHotel Melantrich in Prague 1 has one of the most complex scenarios in GMMedia's portfolio. The virtual receptionist contains highly specific detailed information for guests: precise navigation to the hotel in central Prague, parking recommendations via the Park.it app, tips on nearby sights, traditional Czech pubs, and restaurants. The assistant communicates fluently in seven languages – so front desk staff can focus on guests who genuinely need personal care.
Technical Information
System
API integration + Park.it (parking, reservations, access codes)
Languages
Czech, Slovak, English, German, Hungarian, Italian, Russian
Key Features
Navigation, parking, restaurants, reservations, access codes
What the voicebot handles
Precise navigation to the hotel in central Prague
Access code door opening instructions
Parking recommendations via Park.it app
Nearby restaurant and pub suggestions
Check-in and check-out time information
Increases completed reservation rate
Reduces front desk operating costs
Communication in 7 languages
GM Media
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